1. Use of Website
You must use airaaura.com only for lawful purposes. You agree not to misuse the website, interfere with its operation, submit false information, or attempt unauthorized access to any part of the site.
We may update, suspend, or discontinue any part of the website, product, offer, or service at any time without prior notice.
2. Products & Availability
Airaaura.com offers fashion, lifestyle, and related products subject to availability. Product images are presented as accurately as possible; however, colours may appear slightly different depending on your device screen, lighting, or display settings.We reserve the right to limit quantities, discontinue products, correct errors, or cancel orders where a product is unavailable, incorrectly priced, or affected by a technical issue.
3. Pricing & Payment
All prices are displayed in Bangladeshi Taka (BDT), unless stated otherwise. Prices, offers, and delivery charges may change without notice.
Payment must be completed through the payment method made available at checkout or as confirmed by Airaaura. An order is confirmed only after payment approval and order verification.
4. Orders
After placing an order, you will receive an order confirmation by email, SMS, WhatsApp, or another available communication method. This confirmation does not guarantee acceptance of the order.
AiraAura may cancel or refuse an order due to stock unavailability, incorrect information, suspected fraud, payment issues, or any other reasonable operational concern. If payment has already been received for a cancelled order, the applicable refund process will be initiated.
5. Delivery
Delivery timelines are estimates and may vary due to location, courier operations, weather, public holidays, or circumstances beyond our control.
Customers are responsible for providing a correct delivery address, contact number, and recipient details. AiraAura will not be responsible for delays or failed deliveries caused by inaccurate customer information.
6. Returns, Exchanges & Refunds
Returns, exchanges, and refunds are handled according to our separate Return & Exchange Policy.
To request assistance, customers must contact AiraAura within the applicable policy period and provide the order number, product details, and clear evidence where required. Items must be unused, unwashed, undamaged, and returned with original tags, packaging, and proof of purchase.
Products purchased during sale, promotional, clearance, or special campaigns may be subject to different return or exchange conditions.
7. Intellectual Property
All content on airaaura.com—including the AiraAura name, logo, text, graphics, photographs, product designs, website layout, and visual materials—is owned by or licensed to AiraAura.
No content may be copied, reproduced, modified, distributed, or used for commercial purposes without our prior written permission.
8. Privacy
Your personal information is collected and used in accordance with our Privacy Policy. By using this website, you consent to the collection and use of your information for order processing, delivery, customer support, and service improvement.
9. Limitation of Liability
AiraAura will take reasonable care to provide accurate information and reliable service. However, we do not guarantee that the website will always be uninterrupted, error-free, or free from technical issues.
To the fullest extent permitted by applicable law, AiraAura shall not be liable for indirect, incidental, or consequential losses arising from the use of this website or products purchased through it.
10. Changes to These Terms
We may revise these Terms & Conditions at any time. Any updated version will be published on airaaura.com with a revised “Last Updated” date. Continued use of the website means you accept the updated terms.
11. Governing Law
These Terms & Conditions shall be governed by and interpreted according to the laws of Bangladesh. Any dispute relating to these terms or your use of airaaura.com shall be subject to the applicable courts and legal authorities of Bangladesh.
12. Contact Us
For questions about these Terms & Conditions, please contact:
AiraAura
Website: www.airaaura.com
Email: airaatelier26@gmail.com
Phone: +8801841-981949
Address: House 16, Road 4, Block: F Banani 11, Dhaka, Bangladesh, 1213